Elthus T&L (the "Company") values your personal information and complies with applicable laws on the promotion of information and communications network use and information protection.

Through this Privacy Policy, we inform you of the purposes and methods of use of the personal information you provide and the measures taken to protect your personal information.

When we revise this Privacy Policy, we will announce it through the website notice (or individual notice).

This policy is effective as of December 29, 2025.

1. Personal Information We Collect

The Company collects the following personal information for inquiries and related purposes.

Online Inquiry
- Items collected: Name, contact number, email, inquiry content, etc.

2. Purpose of Collection and Use

The Company uses the collected personal information for the following purposes:
Performance of contracts for service provision and handling of inquiries and responses related to the provision of services.

3. Retention and Use Period

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, when retention is required by applicable laws, the Company retains member information for the period prescribed by such laws as follows.

Retention Items and Legal Basis

• - Records on contracts or withdrawal of consent, etc.: 3 years
• - Records on contracts or withdrawal of consent, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Destruction Procedure and Method

In principle, the Company destroys personal information without delay after the purpose of collection and use has been achieved. The procedure and method of destruction are as follows.

Destruction Procedure
Information entered by users for registration or similar purposes is transferred to a separate DB (or a separate filing cabinet for paper documents) after the purpose is achieved, stored for a certain period in accordance with internal policy and applicable laws (see Retention and Use Period), and then destroyed.
Personal information transferred to a separate DB is not used for any purpose other than retention unless required by law.

Destruction Method
Personal information stored in electronic file form is deleted using technical methods that make the records irreproducible.

5. Provision of Personal Information

The Company does not provide users' personal information to third parties in principle. Exceptions are made in the following cases:
When users have given prior consent; when required by law; or when an investigative authority requests such information in accordance with procedures and methods prescribed by law for investigative purposes.

6. Hosting and Maintenance

The Company entrusts the following external service providers for the performance of services.

• - Service provider: Three Any I&N.C.
• - Entrusted tasks: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives

Users may at any time access or correct their registered personal information or request withdrawal of membership.
To access or correct personal information, use "Change personal information" (or "Edit member information," etc.); to withdraw membership (withdraw consent), click "Withdraw membership" and complete the identity verification process to access, correct, or withdraw directly.
Alternatively, you may contact the personal information manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of an error in your personal information, we will not use or provide that personal information until the correction is complete.
If incorrect personal information has already been provided to a third party, we will notify the third party of the correction result without delay so that the correction can be made.
Personal information that has been deleted or withdrawn at the user's request is handled in accordance with "Retention and Use Period of Personal Information Collected by the Company" and is not accessible or used for any other purpose.
In the case of children under 14, legal representatives have the right to access or correct the child's personal information and to withdraw consent to collection.

8. Installation, Operation, and Refusal of Automatic Collection of Personal Information (Cookies)

The Company operates "cookies" and similar technologies that store and retrieve your information. A cookie is a very small text file sent by the server that operates the website to your browser and stored on your computer's hard disk.

The Company uses cookies for the following purposes.

Purpose of Use of Cookies
Analyzing frequency of access and visit times of members and non-members; understanding users' preferences and interests and tracking activity; providing targeted marketing and personalized services based on event participation and visit frequency. You have the right to choose whether to allow cookies.
You may set your web browser to allow all cookies, to be prompted each time a cookie is stored, or to refuse storage of all cookies.

How to Refuse Cookie Settings
You can allow all cookies, be prompted each time a cookie is stored, or refuse storage of all cookies by selecting the appropriate option in your web browser.

Setting Method
Example (Internet Explorer): Tools in the browser menu bar > Internet Options > Privacy
Please note that refusing cookies may result in difficulties in providing our services.

9. Privacy Inquiries and Complaints

The Company has designated the following department and personal information manager to protect customers' personal information and handle related complaints.

For other reports or inquiries regarding personal information infringement, you may contact the following agencies.

• - Korea Internet & Security Agency Privacy Infringement Report Center (privacy.kisa.or.kr / 118)
• - Supreme Prosecutors' Office Cyber Investigation Department (www.spo.go.kr / 1301)
• - National Police Agency Cyber Bureau (police.go.kr / 182)